At Bellaro, we aim to prepare and ship orders as quickly as possible to ensure they arrive in the best condition.
Order Processing
Orders are processed after confirmation within the timeframe specified by the store. Processing times may vary depending on order volume, seasonal demand, or promotional periods.
Delivery Time
Delivery times vary depending on the city, region, and the shipping company. Estimated delivery times are calculated from the date the order is shipped, not from the date it is placed.
Shipping Information
Customers are responsible for ensuring that all shipping details are accurate and complete, including:
- Full name
- Email address
- City
- Full address
The store is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
Shipping Delays
Delays may occur due to circumstances beyond the store’s control, including courier issues, operational conditions, or peak seasons. In such cases, we will do our best to follow up on the shipment and keep the customer informed.
Failed Delivery / Non-Receipt
If the customer fails to receive the order, the store reserves the right to take the appropriate action regarding future orders in accordance with store policy.
Damaged Shipment Upon Delivery
If the order is received with visible damage, please contact us immediately and provide clear photos within 24 hours of receiving the shipment.